LinRT HelpDesk Support Comparaison
Basic HelpDesk Support
Pricing depend of platform and Distribution packages Image
1 user HelpDesk Dashboard web access
HelpDesk support agent for 6 tickets / 4 hours max.
1 user Git server account for Helium BSP Yocto layers
SSH and HTTPS Git server access protocols with SSH key
Yocto software packages configuration support
Free update access during subscription
Pre-build SD-CARD and NAND Flash images
Support for building and installing default image
Pre-build SDK Install package
Software Development Kit usage support
Standard HelpDesk Support
Pricing depend of platform and Distribution packages Image
1 user HelpDesk Dashboard web access
HelpDesk support agent for 10 tickets / 15 hours max.
1 user Git server account for Helium BSP Yocto layers
SSH and HTTPS Git server access protocols with SSH key
Yocto software packages configuration support
Free update access during subscription
Pre-build SD-CARD and NAND Flash images
Support for building and installing distribution packages image
Pre-build SDK Install package
Software Development Kit usage support
SBC's Linux Kernel/Drivers configuration support
SBC's Kernel Devicetree customization support
Premium HelpDesk Support
Pricing depend of platform and Distribution packages Image
3 users HelpDesk Dashboard web access
HelpDesk support agent for 15 tickets / 30 hours max.
3 users Git server account for Helium BSP Yocto layers
SSH and HTTPS Git server access protocols with SSH key
Yocto software packages configuration support
Free update access during subscription
Pre-build SD-CARD and NAND Flash images
Support for building and installing distribution packages image
Pre-build SDK Install package
Software Development Kit usage support
SBC's Linux Kernel/Drivers configuration support
SBC's Kernel Devicetree customization support
BSP support extension for phyCORE® or phyFLEX®SOM (incl. PDK)
phyCORE® or phyFLEX® BSP support for customer's board design
External Yocto layers addons support
